Are You Measuring Customer Lifetime Value?

Are You Measuring Customer Lifetime Value?

Successful companies know their best customers—or think they do. Usually, they look at annual sales because that’s an easy number to measure. But those sales figures don’t show the entire picture. For example, your best customer for the past few years might cut back on purchasing this year, leaving you scrambling to fill the gap. Customer engagement is another important factor that is difficult to quantify or predict. A customer […]

Oil & Gas Executive Outlook 2015

Oil & Gas Executive Outlook 2015

In our recently conducted survey of more than 200 senior executives from across the oil and gas energy spectrum, we discovered the trends, issues and challenges they expect to see in 2015 and beyond. These industry leaders weighed in on such issues as headcount expectations, capital spending, merger and acquisition expectations, and more. >>Learn more and see data charts in the PDF of the full study. A Challenging Year Ahead The […]

Avoiding the “Big Four” Diseases:
 Developing Yourself and Your People for Improved Health and Productivity

  DFW HR Roundtable Featuring Elizabeth Naylor, Ebenezer Wellness Recognizing the importance of promoting good health in the workplace, Pearson Partners invited nutrition expert Elizabeth Naylor, founder of Ebenezer Wellness, to speak at the April 10 bimonthly meeting of the DFW HR Roundtable, a networking and knowledge-sharing group of senior human resources executives in the North Texas area. Here is a summary of her comments about avoiding the “big four” health […]

Addressing the Myths of Scheduling 

Addressing the Myths of Scheduling 

In a fast-moving world, the traditional “9 to 5” employee schedule may be a handicap for some organizations. Being able to offer greater flexibility can provide savvy organizations with a competitive edge in attracting and retaining talented employees, and actually increase the level of productivity. It’s important for the senior leadership team (SLT) to periodically review its workplace policies to see if a strict work schedule is still necessary for […]

Make Risk Management a Priority for 2015

Make Risk Management a Priority for 2015

As the U.S. economy continues to forge ahead, many companies are focusing on their growth opportunities in the New Year. That might mean acquiring a competitor, launching a new product line, opening new offices or obtaining a substantially larger line of credit. For many businesses, greater prosperity may be right around the corner. But the senior leadership team (SLT) also needs to make risk management a priority for 2015. The […]

Why Gen Xers Are Critical to Your Succession Plan

Why Gen Xers Are Critical to Your Succession Plan

  by Judy Stubbs, Vice President As published in Direct Selling News November issue When it comes to the U.S. working population, all age groups are not created equal. There are significant differences in the fundamental values and predominant work styles of different generations. That raises a wide range of talent-related issues for organizations, including how to attract, develop and retain executives at different stages of their careers. However, there […]

7 Steps to Building Strong Teams

7 Steps to Building Strong Teams

In most organizations, teamwork provides the foundation for getting things done.  A strong team can multiply individual strengths and talents, creating a powerful force for moving a company forward. Of course, the opposite is also true: A poorly led team can waste time without achieving anything positive. Team-building is both an art and a science. Here are seven tips to ensure success: Strive for diversity. Having a wider range of […]

Learning from Mistakes

Learning from Mistakes

When bad things happen to good companies, it’s important to understand what went wrong. After all, every organization, like every individual, makes mistakes from time to time. Unless the error is so horrendous that it forces a business to close its doors, the best thing the senior leadership team can do is to conduct a post mortem to understand why the mistake occurred. Then, changes can be made to reduce […]

Are You Satisfied with Your Brand?

Are You Satisfied with Your Brand?

If you’re satisfied with your brand’s position in the marketplace, beware of becoming too complacent. You may not be paying enough attention to the competition or the changes within your customer market.

Consider C-Suite Volatility When Switching Industries

Consider C-Suite Volatility When Switching Industries

While many senior executives look within their industries for advancement opportunities, it’s a good practice to step back for a moment and look at the bigger picture: Are you in the right industry where your skills and aspirations are the best fit? Do you want to keep working in retail, oil and gas or consumer goods for the rest of your career? Or would you be better off moving into […]